ACRC Webinar - Everybody Needs A Coach: An Innovative Approach to Staff Training and Program Evaluation

  • 10 Apr 2024
  • 12:00 PM - 1:00 PM
  • Webinar


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Join us for an ACRC Webinar!

Everybody Needs a Coach:
An Innovative Approach to Staff Training & Program Evaluation

Wednesday, April 10, 2024

12 - 1 p.m. CST

In the current challenging climate of behavioral health services, innovative strategies are necessary for training skilled employees and monitoring and evaluating the implementation of specific learning programs and clinical initiatives. Devereux Advanced Behavioral Health has developed a unique learning and training model that incorporates best practices in coaching and supervision and utilizes implementation science to create built-in performance and fidelity monitoring. In addition, our commitment to technological innovation led to our development of software applications to assist with program monitoring. These learning programs have been developed for implementation of our clinical initiatives at every tier of our multi-tiered system of support. This presentation will provide an overview of best-practices and evidence base for the development of our learning and training model. The presentation will also walk through how the integration of our learning program, monitoring tools, and dashboards have served to guide implementation of our milieu-based, trauma-informed, preventative management system at Tier 1 and Tier 2 levels of support which are being utilized across our continuum of care in psychiatric residential placements, community group homes and through an in-home behavioral coaching program.

Presented by:

Crystal Taylor-Dietz, Psy.D.

Dr. Crystal Taylor-Dietz is the national director of behavioral health services at Devereux Advanced Behavioral Health and is a licensed psychologist in Maryland and the District of Columbia. She has over 15 years of behavioral health/mental health experience working in community based, residential and outpatient services, including holding a number of leadership, management and supervisory roles. Dr. TD is a member of the supervising faculty at The George Washington University Professional Psychology Program and is a teaching faculty member in the Child and Adolescent Training Program at the Washington School of Psychiatry. Her research/ teaching and clinical interests have included issues related to mental health/wellness, mindfulness, race/ethnicity, interculturality, and trauma-informed care.

Jeremy Aho

Jeremy Aho, Sr. Manager of Talent and Learning, is a workplace learning professional and performance innovator for Devereux Advanced Behavioral Health. A pioneer of eLearning at the organization, his background in psychology and Human Resources Management plus skill with technology, training, and user experience design has contributed to solutions that support organizational learning, talent development, and improved performance.

Registration Rates:

Free to Members / $50 Non-Members
*Attendance Certificates Available for Live Participation Only*